Shipping and Handling

Thank you for visiting and shopping at UrbaCBD.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates and delivery estimates

Urba CBD ships from to anywhere within the United States. For international cusotmers, shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

UrbaCBD.com does not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

UrbaCBD.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

UrbaCBD.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

UrbaCBD.com will ship outside the U.S.

Returns Policy

All sales are final. Our Return Policy provides detailed information about options and procedures for returning damaged or defective products.