Shipping and Handling
Thank you for visiting and shopping at UrbaCBD.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates and delivery estimates
Urba CBD ships from to anywhere within the United States. For international cusotmers, shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
UrbaCBD.com does not ship to P.O. boxes or APO/FPO addresses.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
UrbaCBD.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
UrbaCBD.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
UrbaCBD.com will ship outside the U.S.
All sales are final. Our Return Policy provides detailed information about options and procedures for returning damaged or defective products.